Serendipity Creative has been a great creative partner for the five years I worked at ICRW. She uses a collaborative approach that builds on her great ideas and those of others by listening, researching and watching to find a design that both fits and furthers a brand. She does it in such a personable way that you sometimes forget you are working. I highly recommend Dawn’s work.Sandra Bunch, Senior Director of Communications, ACDI/VOCA (formerly ICR W Communications Director, 2004-2009)