Building strong relationships is as important as doing good work.
Dawn Sword founded Serendipity Creative LLC in 2001 to promote organizations making a positive impact in the world. She knew then, as we do now, that we do our best work when we personally connect with our clients’ missions, explore each project’s inner layers and work alongside clients toward their success. That’s still our approach today.
Our values come through in every project we do:
Doing right by our clients has always been at the top of our list. We work hard to earn your trust by giving you great results and backing it up with continued support.
Every member of our team is a senior-level, valued resource. Our clients often thank us for providing unexpected solutions, saving costs and avoiding pitfalls.
We love to peel back the layers and dig deeper. We ask a lot of questions and listen to the answers, developing an understanding that enables us to make your materials shine.
We enjoy “what if?” questions and the art of the pleasant surprise. Always open to inspiration, we love the chance to do something different and less expected.
We move seamlessly between web, print and email, managing your brand consistently and streamlining your workflow. We also work with talented specialists that can take the burden off of your team.
Design is visual problem-solving. Web development is technical problem-solving. It’s all around us, and we love it. We dig down to the root of the challenge, think creatively, troubleshoot intelligently and find the best solution for you.
Peggy Kaplin Former Communications Director
My experience working with Dawn and Serendipity Creative was completely positive from the first time we spoke. The team’s strong work ethic, attention to detail, and professionalism really shined and exceeded all of my expectations. The team was always attentive and available to help throughout the entire project. Dawn kept the project on pace (not the easiest task at times) and upheld an integrity in tone and execution that made all of our staff feel the site was tailored to meet our needs. I’d highly recommend Serendipity Creative for any design and web development work!
Michael Munson Executive Director
Dawn and her team are passionate, creative, accurate and responsive. They’re always willing to engage to make things perfect—and on time! Dawn’s intensity matches the intensity of those of us at FORGE, resulting in dynamic, synergistic outcomes for our print and web work together. We’ve collaborated since 2010 and look forward to additional projects in the future.
Valerie Worthington, PhD Educator and Consultant
I had the privilege of working with Serendipity Creative to put together a functional, visually-appealing website for my small business. Dawn provided more than excellent design, technical skills, and constructive criticism. She also helped me articulate my services while capturing my personality and energy. I recommend her calm, encouraging manner and unquestioned expertise for anyone looking to represent themselves online.
Carol Yost Former Director, Women's Empowerment Program
Dawn and her team are such a pleasure to work with—so professional. We’ve thanked our lucky stars many times that we landed with them!
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